Professional Scrum Master

Unleash the innovative power of your people with Scrum

Being a professional Scrum Master is much more than being a meeting facilitator or an agile manager – it’s about engaging team members, enabling team self-organization, and delivering a better product by appropriately leveraging Scrum.  

Through a combination of instruction and exercises, we teach the reasons and basis for agile, the intention of the Scrum framework, and ways to enable your Scrum team to make the most innovative product they can. 

All of our classes are guaranteed to run.  We don’t cancel if we have students signed up.

Course Goal:

The overall goal of this course to equip the student to master Scrum. It is a deep and holistic introduction of the Scrum framework, how its roles and rules interact and why – essential knowledge for anyone responsible for effective Scrum implementation.


Who should attend?

The course assumes some familiarity with Scrum.  This course is perfectly appropriate for non-IT professionals who are looking to apply Scrum in their context.

Common myths debunked during class:

  • ‘Doing math’ is a way to predict the future.
  • A product cannot be released until the end of a Sprint.
  • Velocity is a measure of team productivity.
  • Scrum Master is an administrative assistant, team lead, agile project manager, individual coach.
  • Sprint Review is a demo or approve/ reject meeting. 
  • The main purpose of agile is to deliver the same things as a traditional approach but faster and cheaper.
  • When Scrum Masters become more effective, they should be given more teams.


The PSM course is a mix of lecture, case studies, and interactive exercises as you collaborate with other students:

  • Scrum Theory & Empiricism
    • The base reasons for an empirical approach.
    • What situations necessitate agile.
    • Predictive and empirical approaches to problems.
    • Exploring the advantages of Agility.
    • Keys to a more effective application of an agile mindset.
  • The Scrum Framework
    • How Scrum roles, artifacts & events relate.
    • Empowerments and limits of the Product Owner.
    • Effective Sprint Planning.
    • Creating an effective Sprint Goal.
    • Leveraging better Daily Scrums.
    • The intent of Sprint Reviews.
    • Effective Retrospectives.
    • Strategies to grow Scrum effectiveness.
  • Done and Undone
    • The importance of a done increment.
    • Defining “potentially releasable” and application to regulated environments.
    • How to grow your Definition of Done and improve quality.
  • Product Delivery with Scrum
    • Techniques for Product Backlog ordering and valuation.
    • Techniques for estimating the size of Product Backlog Items.
    • Planning and forecasting.
    • Date driven, scope driven, and resource-driven approaches to product releases.
    • Monitoring and reporting progress. 
  • People and Teams
    • Exploring the limits and possibilities of self-organization.
    • Employee engagement as a means for better innovation.
    • Cross-functional teams and how to achieve them.
    • Team members with partial allocation or highly specialized skills.
    • Influencing people and teams.
  • The Scrum Master
    • Stances of a Scrum Master.
    • What is a servant leader?
    • Applying practices that will help others improve.
    • Responsibilities, skills, and traits of an effective Scrum Master.


After completing a Professional Scrum Master course, you’ll receive credentials to take the Professional Scrum Master I (PSM I) assessment and earn the industry-recognized PSM I Certification. The assessment is taken outside of class at the student’s convenience.     

Earning your PSM I Certification will make you part of an elite community of 300,000+ PSM I certificate holders.